The primary object of CenterTelecom OJSC (hereinafter referred to as CenterTelecom) in the sphere of personnel management is effective development of human resources providing for forming and functioning of the company as an integrated open socio-technical system and a targeted center of actions.
The primary objectives of CenterTelecom in the sphere of personnel management are:
-
Provision of maximal flexibility and adaptivity of organization management and personnel management;
-
Complex personnel effectiveness management;
-
Complex personnel quality management;
-
Maximal effeciency of investments into personnel development.
In order to attain the said objectives management of CenterTelecom:
1. Builds relationship between employees and the company strictly keeping to the requirements as fixed in the Russian Federation laws, and the principle of social partnership aimed at achieving of mutual interests, social stability and general wellbeing. The Company management takes care of its workers thus revealing its sincere desire to promote wellbeing and prosperity of its workers at any level, and creates for them competitive labour conditions and necessary degree of assurance in future.
2. Formulates and fixes clear, realistic aims for the company, its subdivisions and each worker, exercises control over their attaining and fixes fair and worthy remuneration and motivation depending upon the results achieved.
3. Formulates and supports corporate culture based on human and corporate values. Management has fixed the following corporate values of the Company:
-
Employees are the main value of the Company. They are just those persons that daily resolve any production, commercial, finance and managerial problems, daily create that very values that constitute wellbeing of our Company, its shareholders and workers, as well as our customers and partners.
-
Efficiency - development of the Company, level of its capitalization, increasing of shareholders income and competitiveness of the Company depend upon efficiency of each worker.
-
Quality - labour quality at each workplace influences quality of the services rendered, efficiency of business processes and Company's good will.
-
Responsibility - performing of all obligations of CenterTelecom to its customers, partners, employees and shareholders depends on responsibility of each employee.
-
Confidence - it is the key value of the Company, the basis for attaining of its objectives and the keystone of the team success. Confidence requires achieving of results promised to other people; confidence requires honesty in relations of people; confidence requires to take care of wellbeing of other persons.
4. Adopts and develops methods and means of personnel management on the basis of advanced domestic and foreign achievements and experience in this sphere with further use of the obtained knowledge in the following strategic directions of the personnel management system:
-
organizational management of CenterTelecom;
-
planning in the sphere of CenterTelecom personnel management;
-
selection, hiring and rotation of CenterTelecom personnel;
-
appraisal of CenterTelecom personnel;
-
training and development of the CenterTelecom personnel;
-
remuneration and motivation of CenterTelecom personnel;
-
CenterTelecom corporate culture management.
5. Improves the existing system of personnel management by activities planning, arranging and exercising of control over performance of work, analyzing and adjusting functioning of the personnel management system.
Attaining of objectives of CenterTelecom depends on attaining of objects by the staff-members of the Company, that's why each employee:
-
is oriented to achieve the result, i.e. understands his own tasks and Company objectives and is able to consistently perform the same, and honestly performs any obligations undertaken;
-
is oriented to changes - permanently develops his skills revealing initiative and innovations;
-
adopts and uses new knowledge and skills - permanently studies; uses new knowledge, skills, his own experience and experience of other people, in his work; shares his knowledge and experience among his colleagues;
-
affectively interacts and cooperates with other staff-members, is able to successfully work in team, promotes coordinated actions to achieve objects of CenterTelecom, accepts and shares corporate values of the Company;
-
is oriented to satisfy customer's needs, i.e. understands current and future needs of customers, performs their requirements and tries to exceed all their expectations.