The quality policy of CenterTelecom is dedicated to satisfy any demands and expectations of consumers by rendering of the whole range of IT services of high consumer value.
CenterTelecom strives for strengthening its market positions, being notable for outstanding quality and innovativeness of wide range of products and services and care of our customers.
CenterTelecom is aimed at:
In order to realize its quality policy CenterTelecom has determined the main spheres of its activities:
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monitoring of demands and expectations of consumers, focus on their needs, individual approach;
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providing for information openness, forming of positive image of the Company;
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expanding of the range of information and communication services on the basis of modern technologies;
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technical modernization of productive capacities;
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perpetual increasing of quality of communication services and the level of consumer servicing;
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improving of Company's management taking into account needs of any parties concerned;
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establishing of relations with partners and suppliers on the basis of mutual confidence, fairness and openness;
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optimization of business processes and management structure of the Company;
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improving of the system of workers motivation;
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professional development, activation of creative abilities of the workers of the Company;
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provision of effective functioning and steady increasing of quality management system effectiveness.
The CenterTelecom management undertakes to follow the Quality Policy to increase its activities and business efficiency.